Legal notice
CELOP MAN MODAS, S.L.
CIF B-41939331
CTRA. CARMONA, No. 27
41710 UTRERA, SEVILLA - Tel. 607 357 715
Commercial Register of Seville, volume 2838, folio 78, sheet SE-35974, Inscription Primera. .
Privacy and Data Protection
Who is responsible for the processing of your data?
CELOP HOMBRE MODASS, S.L. (hereinafter, CELOPMAN) as responsible for the processing of your data and owner of the celopman.com and mayoristas.celopman.com domains is aware of the importance of the privacy of personal data, and for this reason a Data Processing Policy has been adopted aimed at providing maximum security in the use and collection of them, ensuring compliance with current regulations in this matter and configuring this policy and the protection of data and the privacy of users as one of the basic pillars in our dealings with them.
Where is your data stored?
In compliance with Organic Law 15/1999, of December 13 on the Protection of Personal Data and the General Data Protection Regulation, from April 27, 2016, we inform you that the personal data you provide us through this website will become part of a file owned by CELOP HOMBRE MODAS, S.L. "MANAGEMENT OF CUSTOMERS", domiciled in CTRA. CARMONA, N 27, 41710, UTRERA, SEVILLA, which has been duly registered in the General Register of Data Protection (www.agpd.es). The data we collect about you is stored within the European Economic Area ("EEA"), although it can also be transferred and processed in a country outside the EEA. Any transfer of your personal data will be made in accordance with applicable laws.
To whom do we communicate your data?
CELOP HOMBRE MODAS, S.L. does not sell, assign, lease, or transmit in any way, information or personal data of its Clients/Users to third parties. CELOP MAN MODAS, S.L. Data sent to third parties will only be used to provide you with our services. We will detail the categories of third parties that access your data for each specific processing activity.
What is the legal basis for the processing of your personal data?
In each specific processing of personal data collected about you, we will inform you if the communication of personal data is a legal or contractual requirement, or a necessary requirement to enter into a contract, and if you are obliged to provide personal data, as well as the possible consequences of not providing such data.
What are your rights?
Right of access:
Anyone has the right to obtain confirmation as to whether or not CELOPMAN is processing personal data concerning them. You can contact CELOPMAN who will send you the personal data we process about you by email.
Right of portability:
Whenever CELOPMAN processes your personal data through automated means based on your consent or agreement, you have the right to obtain a copy of your data in a structured, commonly used and mechanically readable format transferred to your name or to a third party. It will include only the personal data you have provided to us.
Right of rectification:
You have the right to request the rectification of your personal data if they are inaccurate, including the right to complete incomplete data.
If you have an account as a CELOPMAN customer or a subscription, you can edit your personal data in that account and on the subscription pages.
Right of deletion:
You have the right to obtain without undue delay the deletion of any personal data of yours processed by CELOPMAN at any time, except in the following situations:
* you have an unfinished business with Customer Service
* you have a pending order that has not yet been shipped or whose shipment has not been completed,
* has an outstanding debt to CELOPMAN, regardless of payment method
* suspected or confirmed that you have misused our services in the last four years
* your debt has been derived to a third party in the last three years, or in the last year in the case of deceased customers
* you have made a purchase so we will keep your personal data in connection with the transaction by accounting regulations.
Right of opposition to the processing of data on the basis of legitimate interest:
You have the right to object to the processing of your personal data based on the legitimate interest of CELOPMAN. CELOPMAN will not continue to process personal data unless we can establish overriding legitimate grounds for processing that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
Right to object to direct marketing:
You have the right to object to direct marketing, including profiling for such direct marketing.
You can unlink from direct marketing at any time in the following ways:
* following the instructions provided in each marketing email
* editing your CELOPMAN account settings
Right to lodge a complaint with a supervisory authority:
If you believe that CELOPMAN treats your data incorrectly, you can contact us. You also have the right to lodge a complaint with the competent data protection authority.
Right to limitation in processing:
You have the right to request that CELOPMAN limit the processing of your personal data in the following circumstances:
* if you object to the processing of your data based on the legitimate interest of CELOPMAN, CELOPMAN must limit any processing of such data pending verification of legitimate interest.
* if you claim that your personal data is incorrect, CELOPMAN must limit any processing of such data until the accuracy of the data is verified.
* if the processing is illegal, you may object to the removal of personal data and, instead, request the limitation of its use.
* if CELOPMAN no longer needs personal data, but you need it for the formulation, exercise or defense of claims.
Exercise of rights:
We inform you that you can exercise your rights access, rectification, deletion, limitation, portability, and opposition, in accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data and the General Data Protection Regulation of April 27, 2016, sending an email to administracion@celopman.com, or a letter along with the photocopy of your ID, to the following address: CTRA. CARMONA N 27, 41710, UTRERA, SEVILLA.
Data Protection Officer:
We have appointed a data protection manager to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at: administracion@celopman.com write DPO as a subject.
Right to lodge a complaint with a supervisory authority:
If you believe that CELOPMAN treats your data incorrectly, you can contact us. You also have the right to lodge a complaint with the competent data protection authority.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example, the purpose of the processing of your personal data, the identity of the Controller or your rights.
The User guarantees that the Personal Data provided to CELOP HOMBRE MODAS, S.L. are truthful and is responsible for communicating any modification thereof. The user will be solely responsible for any damage or damage, direct or indirect, that could cause CELOP HOMBRE MODAS, S.L or any third party due to the completionof the forms with false, inaccurate, incomplete or outdated data.
CELOP HOMBRE MODAS,S.L. has taken the necessary measures to prevent the alteration, loss, treatment or unauthorized access of personal data, taking into account at all times the state of technology, however, the User must be aware that the security measures on the Internet are not impregnable. In accordance with Law 34/2002, on Information Society Services and Electronic Commerce, I expressly agree to receive commercial and advertising information from CELOP HOMBRE MODAS, S.L. through electronic and/or postal channels.
The completion of the forms included in the website implies the express consent of the User to the inclusion of his/her personal data in the aforementioned automated file of CELOP HOMBRE MODAS, S.L
BUY ONLINE
Why do we use your personal data?
- We will use your personal data to manage your online purchases on CELOPMAN by processing your orders and returns through our online services, and to send you notifications about the status of the delivery or in case of problems with the shipment of the items.
- We will use your personal data to manage your payments.
- We will also use your data to handle any complaints or questions about product warranty.
- Your personal data will be used to identify you and your legal age to make online purchases, also confirming your address with external collaborators.
We want to offer you different payment alternatives and will perform an analysis to find out what alternatives you have at your disposal, including your payment history.
What kind of personal data do we process?
We will process the following categories of personal data:
* Contact information such as: name, address, email and phone number
* payment information and payment history
* credit information
* Order information
If you have a CELOPMAN account we will also process the personal data provided when creating your account or subscribing as a member:
* Account or Subscription ID
* purchase history
Who has access to your personal data?
The data sent to third parties, used only to offer you the services mentioned above, will include companies that will validate your address, communication companies that will send the confirmation of your order, as well as warehouses and suppliers in connection with the delivery of the order (transport agencies), payment service providers for financial management, credit reference agencies that will identify and verify your credit , and debt collection agencies.
Remember that many of these receiving companies have the right or obligation to process your personal data.
What is the legal basis for processing your personal data?
The processing of your personal data by CELOPMAN is necessary for the fulfillment of the order administration and delivery service on your behalf.
How long do we keep your data?
We retain your data as long as you remain an active customer.
Automated decision making:
When you apply for credit, as a payment method, we make an automated decision regarding your request. You have the right to express your point of view and to discuss the decision with a staff member through the channels provided with this information.
DIRECT MARKETING / NEWSLETTER
What do we use your personal data for?
We will use your personal data to send you marketing offers, information surveys and invitations through emails, text messages, phone calls and mail.
In order to optimize your experience with CELOPMAN we will provide you with relevant information, recommend products and send you reminders of items you have in your shopping cart or personalized offers. All these fantastic services will be based on previous purchases you have made, what you have selected and information you have sent us.
What kind of personal data do we process?
We will process the following categories of personal data:
* Contact information such as: email address, phone number and zip code
* if you are interested in what's new (if you decided to provide us with such information)
* gender (if you chose to provide us with such information)
* which products and offers you have selected
If you have a CELOPMAN account, we will also process the personal data provided when creating your account or subscribing as a member:
* name
* address
* age
* purchase history
* what you have explored and what you have selected on the website
Who has access to your personal data?
The data is sent to media agencies and technical providers to distribute physical and digital direct marketing and is used only to provide you with the services mentioned above. We never pass, sell or exchange your personal data with third parties with third parties outside the CELOPMAN group for commercial purposes.
What is the legal basis for the processing of your personal data?
The processing of your personal data is based on your consent when accepting direct marketing or newsletter subscription. Except in mail marketing, which we will send you based on our legitimate interest.
The completion of the forms included in the website implies the express consent of the User to the inclusion of his/her personal data in the aforementioned automated file of CELOP HOMBRE MODAS, S.L
Right to withdraw your consent:
You have the right to withdraw your consent to the processing of your personal data at any time, and you may also be disassociated from direct marketing.
By doing so, CELOPMAN may not send you any direct marketing offers or information based on your consent.
You may withdraw your consent to direct marketing in the following ways:
* following the instructions provided in each marketing email
* editing your CELOPMAN account settings
How long do we keep your data?
We will retain your data for direct marketing until you withdraw your consent. For email marketing we will consider you an inactive customer if you have not opened an email in the last year. After this period of time, your personal data will be deleted
COUNTS AS A CELOPMAN CUSTOMER
Why do we use your personal data?
- We will use your personal data to create and manage your personal account to provide you with a personalized and relevant experience at CELOPMAN.
- We will provide you with your order history and order details, allowing you to manage your account settings (including marketing preferences). We will also offer you easy ways to keep information accurate and up-to-date, such as your contact details or payment details. In addition, we will allow you to store items in your shopping bag, offer you size recommendations and be able to sort and review the products you have purchased from us.
- In order to provide you with relevant product recommendations, CELOPMAN will process your browsing and browsing on our digital platforms (including the website and/or app, if any), your purchase history and product reviews, as well as data you have sent to us through your account.
What kind of personal data do we collect?
We will always process your email address and password that you sent us when you registered your CELOPMAN account.
We will process the following categories of personal data if you choose to provide it to us:
* Contact information such as: name, address and phone number
* date of birth
* gender
* country
* Account settings
* ID, CIF or NIF
* Encrypted payment card information
We will process the following categories of personal data if you make a purchase:
* Order history
* Delivery information
* payment history
We will process the following categories of personal data in connection with your use of cookies:
* click history
* Browsing and browsing history
Who has access to your personal data?
The data sent to third parties, used only to offer you the services mentioned above. These third parties will include agencies specializing in websites to optimize our site and analysis tools for product classification.
What is the legal basis for processing your personal data?
The processing of personal data in your account is based on the consent you provide to us when creating the CELOPMAN account
The processing of your data to provide you with relevant information about the product is based on our legitimate interest.
Right to withdraw your consent:
You have the right to withdraw your consent to the processing of your personal data at any time. By doing so, your account will cease to exist and CELOPMAN will not be able to offer you the services mentioned above.
How long do we keep your data?
We will retain your data for as long as your CELOPMAN account remains active.
You have the right to terminate your account at any time; if you choose to do so, your account will cease to exist and you will be considered inactive. We will retain your personal data in case any legal requirements arise or pending litigation.
Once the account is closed, your data will be deleted. Once the account is closed, your data will be deleted.
Right of opposition to the processing of data on the basis of legitimate interest:
You have the right to object to the processing of your personal data based on the legitimate interest of CELOPMAN by contacting: administracion@celopman.com. Your account will then be deleted and we will not be able to provide you with our services.
CUSTOMER SERVICE
What do we use your personal data for?
We will use your personal data to manage any request, to manage complaints or questions about product warranty and support issues via email, our chat feature, by phone or through social media.
We may also contact you if there are any problems with your order.
What kind of personal data do we process?
We will process any data you provide to us, including the following categories:
* Contact information such as: address, email and phone number
* date of birth
* payment information and payment history
* credit information
* Order information
* Account or Subscription ID
* correspondence on any matter
Who has access to your personal data?
The data sent to third parties will be used only to provide you with the services mentioned.
What is the legal basis for processing your personal data?
The legal basis for the processing of your personal data is the legitimate interest of CELOPMAN.
How long do we keep your data?
We will keep your data for 100 days for phone and email files as well as correspondence, and for 12 months for case management.
In the case of complaints made in CELOPMAN stores, your personal data will be stored for 2 years.
Right of opposition to the processing of data on the basis of legitimate interest:
You have the right to object to the processing of your personal data based on the legitimate interest of CELOPMAN. CELOPMAN will not continue to process personal data unless we can demonstrate a legitimate reason for such processing that invalidates your interest and rights or due to a legal claim.
What do we use your personal data for?
We will process your personal data when you participate in our contests. Your personal data will be used by CELOPMAN to contact participants about contest issues, before and after an event, to identify participants, check their age, contact the winners or deliver and follow the award ceremony.
Contests
What kind of personal data do we process?
We will process the following categories of personal data:
* Contact information such as: name, address, email and phone number
* age
* information provided in the contest
Who has access to your personal data?
We send your data to the companies responsible for sending the prizes, which use them only to offer you the services mentioned above.
What is the legal basis for processing the processing of your personal data?
The processing of your personal data is based on your consent when you decide to enter a contest.
Right to withdraw your consent:
You have the right to withdraw your consent to the processing of your personal data at any time. By doing so, CELOPMAN will not be able to offer you the services mentioned above.
How long do we keep your data?
We will retain your personal data for 45 days, from the end of the contest.
DEVELOPMENT AND IMPROVEMENT OF PRODUCTS AND SERVICES
What do we use your personal data for?
We will use your data to evaluate, develop and improve the services, products and systems we offer to all our customers. Based on this premise, we will not analyze your data at the individual level, but will undergo data processing under a pseudonym.
This includes analysis to make our services easier to use; for example, modifying the user interface to simplify the flow of information or to highlight features that are frequently used by our customers in our digital channels, as well as the improvement of computer systems in order to increase the security of those who visit us and our customers in general.
The analysis will also allow us to constantly develop and improve freight logistics by forecasting purchases, storage and deliveries as well as our capacity for resources from a sustainable point of view by dynamizing purchases and scheduling deliveries.
In addition, your data will be used to plan the creation of new stores and warehouses, and to improve our product range.
What kind of personal data do we process?
We will process the following categories of personal data if you have decided to provide it to us:
* Customer number
* date of birth
* gender
* country
* Account settings
We will process the following categories of personal data if you have made any purchases:
* Order history
* Delivery information
* payment history
We will also process the following categories of personal data in connection with your use of cookies:
* click history
* Browsing and browsing history
Who has access to your personal data?
The data sent to third parties will be used only to provide you with the services mentioned. We work with web analytics companies to analyze the behavior of our online customers, at the general level."
What is the legal basis for the processing of your personal data?
The processing of your personal data to develop and improve our services and products is based on our legitimate interest.
How long do we keep your data?
We will retain your data for as long as your CELOPMAN account and newsletter subscription remain active.
Once the account or subscription has been terminated, your data will be deleted.
Right of opposition to the processing of data on the basis of legitimate interest:
You have the right to object to the processing of your personal data based on the legitimate interest of CELOPMAN by contacting: administracion@celopman.com. Your account will then be deleted and we will not be able to provide you with our services."
COMPLIANCE WITH LEGAL OBLIGATIONS
What do we use your personal data for?
We will use your personal data to comply with legal obligations, court rulings and other decisions stipulated by the authorities.
This includes the use of your personal data to collect and verify accounting data to comply with accounting regulations.
What kind of personal data do we process?
We will process the following categories of personal data:
*customer number
*order number
*name
*postal address
*transaction amount
*transaction date
Who has access to your personal data?
Your data may be shared by CELOPMAN companies and franchisees.
We will share your personal data with the IT companies that provide the accounting system solutions.
What is the legal basis for the processing of your personal data?
The processing of your personal data is necessary for CELOPMAN to comply with its legal obligations.
How long do we keep your data?
Your data will be stored in accordance with the accounting rules in force in your country.
Cookies
A cookie is a small text file that is saved on your computer or mobile device, from which it is retrieved on successive visits. If you use our services, we understand that you accept the use of such cookies.
How do we use cookies?
We use permanent cookies to store your choice of homepage and other details; for example: if you selected "Remember Me" when you logged in.
We will use cookies to store your favorite products.
We use session cookies for example when you use the feature to filter products, to check if you are logged in or if you added an item to your shopping bag.
We use both our own and third-party cookies to collect user and global or individual statistics data in analytics tools to optimize our site and provide you with relevant marketing material.
Some third-party cookies are set through services that appear on our pages and are not under our control. They are installed by social media providers such as Twitter, Facebook, Instagram, or Vimeo and allude to the ability of users to share content on this site, as indicated by their respective icon.
We also use third-party cookies that allow you to track between websites in order to provide you with advertising on other websites/channels.
What kind of personal data do we process?
We will only connect your cookie ID to personal data submitted and collected in connection with your account or newsletter subscription, provided that you log in to that account.
Who has access to your personal data?
Data sent to third parties, used only to provide you with the services mentioned above, will include analysis tools to collect statistics and optimize our site by offering you relevant material.
What is the legal basis for processing your personal data?
We will only connect your cookies to personal data whenever you log in to your CELOPMAN account.
If you are logged in to your account, the legal basis will focus on our legitimate interest.
How long do we keep your data?
CELOPMAN does not store your personal data. You can delete these cookies from your computer or mobile device easily using your browser. For more instructions on how to manage and delete cookies. You can disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device. If you choose to disable cookies, you will not be able to benefit from all the features of our website.
Intellectual and Industrial Property
CELOP HOMBRE MODAS, S.L owns all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by CELOP HOMBRE MODAS, S.L. or its licensors. All rights reserved. Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including its modality of making available, all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of CELOP HOMBRE MODAS, S.L. are expressly prohibited. The USER undertakes to respect the intellectual and industrial property rights owned by CELOP HOMBRE MODAS, S.L. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical media provided that it is, solely and exclusively, for your personal and private use. The USER must refrain from deleting, altering, circumventing or manipulating any protection device or security system that was installed on the pages of CELOP HOMBRE MODAS, S.L.